Meet Marloes

The Hygienist Behind Refine Dental Hygiene

Hi, I’m Marloes van Heeren, Registered Dental Hygienist and founder of Refine Dental Hygiene.

I’ve been practicing dental hygiene since 2013, and throughout my career I’ve always believed that exceptional dental hygiene should be about more than simply “cleaning teeth.”

It should be personal. It should be thorough. It should be comfortable. And most importantly, patients should understand what is happening in their mouths, why it matters, and how their oral health connects to their overall health.

That belief is ultimately what led me to create Refine.

Today, I have the privilege of caring for patients in a setting designed around the kind of dental hygiene experience I always wanted to provide: one that is unrushed, highly personalized, prevention-focused, and supported by modern technology.

Why I Created Refine

After more than a decade working in traditional dental practice, I knew I wanted to create something different.

I wanted the freedom to spend meaningful time with each patient—not only providing treatment, but educating, listening, answering questions and developing a preventive care plan based on the individual in front of me.

I wanted patients to feel comfortable asking questions and to understand that bleeding gums, inflammation, sensitivity, dry mouth and changes in their oral health aren't simply things they have to accept.

I also wanted to bring together the areas of dental hygiene that I had become most passionate about: prevention, periodontal health, Guided Biofilm Therapy, oral-systemic health and individualized continuing care.

So I created Refine Dental Hygiene.

Refine was designed to offer a different kind of dental hygiene experience—one where quality, prevention, technology and personalized care come first.

My goal isn't simply for your teeth to feel clean when you leave.

My goal is to help you maintain a healthy mouth for life.

My Approach to Care

Prevention First

I believe prevention is one of the most important investments we can make in long-term oral health

That's why prevention is at the center of everything we do at Refine. Rather than simply treating what we see today, we look at patterns, risk factors and changes over time to help protect your oral health long-term.

Guided Biofilm Therapy

Refine uses Guided Biofilm Therapy (GBT), a systematic protocol for professional biofilm management that incorporates technologies including AIRFLOW® and PIEZON®.

The protocol is designed to support thorough biofilm management while prioritizing individualized care and patient comfort.

Personalized Care

There is no one-size-fits-all hygiene schedule at Refine.

Your appointment recommendations are based on your oral health, periodontal condition, risk factors and individual needs.

That may mean discussing home-care techniques, periodontal maintenance, sensitivity, dry mouth, biofilm management or other factors affecting your oral health.

The goal is always the same: to give you the information and tools you need to make informed decisions about your care.

Oral Health Is Part of Overall Health

Your mouth doesn't exist separately from the rest of your body.

I am passionate about helping patients understand the relationships being studied between oral health, inflammation and overall health.

I also recognize that oral health needs can change throughout different stages of life. Hormonal changes, medications, stress, aging, lifestyle and other factors can all influence the oral environment.

Understanding the whole person allows us to provide more thoughtful, individualized preventive care.

Comfort Matters

You should never feel rushed, embarrassed or judged when you come to Refine.

Whether you have maintained regular dental hygiene appointments your entire life or it has been years since your last visit, you are welcome here.

We'll simply start where you are.

Credentials & Experience

Marloes van Heeren, RDH, DipDH, AACI Cand.

Registered Dental Hygienist
Practicing dental hygiene since 2013
Founder, Refine Dental Hygiene

With more than 12 years of clinical experience, I continue to invest in education and technology that can improve the patient experience and support preventive oral healthcare.

My professional interests include:

• Guided Biofilm Therapy

• Periodontal health and biofilm management

• Preventive dental hygiene

• Oral-systemic health

• Women's oral health through changing life stages

• Patient education

• Modern dental hygiene technology

For me, continuing education isn't about collecting credentials. It's about continually asking:

“Can we do this better for our patients?”

A Little About Marloes

Refine is a professional space, but I never want it to feel impersonal.

I'm a Muskoka local, a mom, and someone who genuinely loves getting to know the people who sit in my chair.

One of my favourite parts of being a dental hygienist is building long-term relationships with patients. I love seeing families grow, celebrating milestones with patients and watching someone's confidence change as they begin to understand and take control of their oral health.

Outside of Refine, you'll usually find me spending time with my family and our golden retriever "Howie" enjoying life in Muskoka.

Creating Refine has allowed me to combine the parts of dental hygiene I love most: caring for people, continuing to learn, using exceptional technology and creating an experience that feels both professional and genuinely personal.

If you choose Refine for your care, I want you to feel like you're known here—not like you're simply the next appointment on the schedule.

Meet the Refine Team

Refine is growing.

As we carefully expand our team, the same philosophy will remain at the heart of the practice: thoughtful, personalized dental hygiene care delivered without compromising the patient experience.

Every clinician who joins Refine will share our commitment to prevention, patient education, comfort and exceptional clinical care.

More team introductions are coming soon.

Come Experience Dental Hygiene Differently

Whether you're looking for a new dental hygienist, interested in Guided Biofilm Therapy, overdue for care, or simply looking for a more personalized approach to your oral health, we'd love to welcome you to Refine.

New patients are welcome.

Direct billing to most insurance companies is available, and flexible appointment options include select evening and weekend availability.

Ready to get started?

BOOK YOUR APPOINTMENT ONLINE